Our Approach

Community5 offers both advisory services and consulting services.

Our advisory services are a retained, on-demand service that helps support you and your team in real-time. When you need to get an answer in 10 minutes, rather than explaining the problem in an hour, we’re here for you.

Our more comprehensive consulting engagements seek to answer specific challenges or work on specific projects. These consulting engagement typically include an in-depth community (or community ecosystem) audit that relies on direct interviews with company management, stakeholders, customers and community members. Consulting engagements provide formal, documented recommendations, process development and implementation assistance.

Community5 is built on a practitioner heritage –

– the belief that hands-on experience acquired in the trenches is the best tool to bring to bear on client projects. Community5 brings a deep bench of community consulting knowledge.

Over the years, we’ve been immersed in developing best practices for building online communities and fan engagement programs. We excel at community design strategy, engaging rabid fans for shared value, and engaging senior executives to gain support for community projects.

that a world class community experience can be a major brand differentiator.
that a brand community can integrate into and change the lives of its members.
that when we design an community experience around the mantra “everybody goes home happy”, we can create revolutionary success for everyone involved.

Community5 CEO, Jake McKee is a 20+ year veteran of the online community industry. He has lead community efforts at LEGO and Apple, driven community/social strategy as a partner at Community5, and founded Ant’s Eye View, a successful boutique social media strategy agency. He’s co-authored multiple books on community and social media best practices. He has had his work featured on the cover of Wired Magazine. He’s known in the industry as the original Community Guy.

You can find more about Jake at: http://linkedin.com/in/jakemckee